adamyntium

Category: google

  • Google’s new browser, Chrome, and Google Bookmarks

    Have you tried Google’s new browser, “Chrome”?  It’s fast and it rocks.  But there’s no Google Toolbar!  How can you bookmark pages to a central location (Google Bookmarks)?  Here’s how, in just a few quick and easy steps :-D.

    1. First, download Chrome (duh!) :-D.
    2. If you don’t already see a bookmarks bar (right below the address bar or “omnibar” and above the actual web page) turn it on by hitting CTRL-B (you can hide it anytime by hitting CTRL-B again).
    3. Visit this help page on Google Chrome and bookmarking.
    4. Go ahead and—you guessed it—drag that little box to the bookmarks area of Chrome.

    VOILA!  Now whenever you want to bookmark a page, just click on that little bookmark.

    *  *  *

    But what happens when you want to find that page again?

    Well, for one thing, Chrome’s omnibar is pretty damn smart… even smarter than you might initially expect!  Try typing just a few letters from that site’s URL or title and it may very well show up for you in the omnibar :-D. But if you still want to see all your bookmarks, you can do one of two things:

    • Revisit Google Bookmarks OR
    • Check out the cooler experience of Google Notebook, and you’ll find all your bookmarks under the UNFILED folder (click on the left), where you can annotate, group, and optionally share your favorite bookmarks with friends.

    * * *

    Hope these tips help you enjoy Chrome even more!

    * * *

    EDITED on Wednesday, September 3 to add:
    Thank you to Simon B for the improved link to the bookmarklet! 😀

  • How to pick an apartment (with the help of a damn cool Google Spreadsheet "wiki")

    I’m in apartment-hunting mode, and have amassed a set of criteria for my search that I thought you might benefit from… and be able to easily add to!

    With the new release of Google Docs and Spreadsheets (horrid name, super product), I can now do all sorts of cool stuff!  For instance, I’ve embedded the spreadsheet below for you to read… but I’ve also included links at the bottom for you to:

    • EDIT ONLINE:  Load up the spreadsheet online in edit mode!  Your changes will be reflected within five minutes on the document AND this page, so please be both thoughtful and nice (I can revert as necessary, of course).
    • EDIT OFFLINE:  Download the CSV and load it up in Excel or Excel imitator :-P.
    • VIEW: …as PDF, HTML, TXT, and in other formats as well.
    • SUBSCRIBE:… view Atom or RSS

    Pretty neat, eh?  And now, on with the show!

    • EDIT:  View and edit online (general Google Account required; add lines as needed by right-clicking cells and selecting INSERT… or you can highlight several rows and select INSERT [n] ROWS ABOVE/BELOW)
      Aw, bummer!  As described in the comments below, I hadn’t realized that the usernames (and, thus, gmail e-mail addresses) of collaborators would be listed in this doc, so I’m un-sharing the doc until and unless this no longer happens.  Thanks, Rockya, for the discovery.
    • DOWNLOAD / VIEW:  CSV, XLS (Excel format—new link for this entry), PDF, TXT, HTML, ODS
    • SUBSCRIBE (1st page): Atom, RSS

    I welcome your comments below…
    – On the actual criteria I’ve listed (or has been added)
    – On this use of Google Docs and Spreadsheets
    – On anything else related to this entry 😀

  • Getting hired by Google

    I recently noticed that a fellow Googler posted some thoughtful tips about interviewing at Google, and — now that I’m a bit more comfortable blogging about Work — I figured I’d contribute to the conversation a bit by offering my own, unofficial tips.

    Note the unofficial part. I work in Search Quality; aside from occasionally being asked to interview candidates (like most Googlers) — I have nothing to do with our recruiting, recruiters, etc., nor do I pretend to speak for the HR folks. The stuff below is based on my own observations and opinions.

    * * *

    Application and interview tips
    Broadly: be interesting, be humble, demonstrate outstanding competence in your direct area, briefly highlight your well-roundedness (academically, workwise, and personally), and clarify how you are an excellent
    fit with both the position you’re applying for and Google overall.

    Admittedly, with an insane number of applications a year, it is a bit of a numbers game.  Some outstanding people get rejected.  And, though I haven’t witnessed this personally, I’m sure some jerks get offers.  Luckily, Google’s been overhauling its hiring processes, and I’m optimistic that particularly the percentage of great people getting overlooked (in relation to the number of apps) will decrease.

    Some specific tips and notes:

    • Write a decent cover letter

      • Write with a tone that’s professional yet warm… not stiff or dry.  Your (discernible) voice should come through.
      • Keep it to one page (max!) or less.  Maybe even a lot less.
      • Convince Google of the fits described above — that’s critical!!!
    • Your resume can be in PDF, Word, HTML, or text formats (unless otherwise requested, of course!)

      • But note that it will be ultimately printed out.  This means that reasonable pagination can be helpful and also suggests that a comprehensive 20 page document is perhaps not a great idea.  When you want your recruiter and interviewers to know more about your background & interests, links are your friends. 

    • Respectful persistence can be appropriate

      • If you genuinely have another offer on the table, let your recruiter know! If the recruiter promised to get back with you in [x] days, and in [x+1 or x+2] days you haven’t heard back, politely e-mail them.
    • If you have a friend at Google who can articulately and sincerely vouch for you, that can work in your favor.

      • Your association / relationship with that person matters.  They’ll be asked how they know you and how well they know you (and your skills).
    • Passion matters and is skillfully perceived.  You’re probably wasting your time unless you really are
      excited about a particular position.
    • Getting turned down for one Google position does not mean you’re ineligible to apply for another position down the road.
    • General interview advice that probably applies for pretty much any company:

      • Ask thoughtful questions.
      • Allow time for traffic and parking and finding the right building. Google — at least the Mountain View campus — is a big place!
      • Dress one or two steps better than you expect your interviewers to be.  Less than that, and people may wonder about your judgment. More than that, and people may think you’re clueless or arrogant.

        • The “right” dress at Google probably varies by department. Engineering folks tend to be more informally dressed than sales folks.  If you’re interviewing for a senior management position, I’d probably dress a bit more formally than you would for an intern interview.  But the official advice also really makes sense here:  dress comfortably.  If you feel comfortable and confident, it’ll show.
      • Get a good night’s sleep the two nights before.  Sleep deficits are cumulative.  If you have a
        morning interview, make sure you’re getting up early the two or three mornings before to get yourself ready to be mentally and physically alert during your interview time.  On a similar health note, drink and eat smartly the day of your interview.  Hunger pangs are distracting.
      • Invest in a good pen to take to interviews.  The heft and reliability can be a real-even-if-small confidence booster.  Taking occasional notes can help you remember info or questions for later, and also might indicate a sense of thoughtfulness and interest to your interviewer.
      • On the whole, think of interviews kind of like first dates.  You don’t want to do all or even most of the talking.  You’re there to impress, to learn, to help determine whether there’s a good potential for a relationship.  First impressions are important.  Show you are caring and thoughtful by asking good questions.  Avoid having spinach in your teeth (floss beforehand!).

    Possibly-little-known factoid:

    No Googler — not even Larry or Sergey — can singlehandedly extend an employment offer to anyone.  While candidates don’t have to go through as many interviews nowadays, most candidates — regardless of level — typically interview with quite a few peers; team-fit is critical!

    * * *

    I expect to offer some more Google-thoughts in the future, but — as a reminder — this is my personal blog, and as such, I expect to generally blather on about anything I feel like discussing, ranting, dissecting, punning, lamenting, etc… which is more likely than not to be boring to the impatient sort.

    Oh, and one last thing: please keep comments on-topic as a courtesy not only to me, but to the cool folks reading my blog. Thanks!

    * * *

    Related entries:
    – A blunt note to HR folks and interviewers
    – How to evaluate your current job & career… and thoughtfully consider future options

    and lastly, for a blast-from-the-past… some perspective & a bit of cranky ranting…

    – What do you do? (self = job?) And how are you?

  • Gmail user? The new "murder," er, "mute" function will have you crying tears of joy

    Lots of folks have noticed that five very cool new features debuted today in Gmail:
    1) Enhanced UI, with Reply and other handy features placed at the top of conversations.
    2) Notification when new messages have been made in the conversation since you started drafting your reply.
    3) Forward an entire conversation (all messages).
    4) Send chat messages to your friends using Gmail chat or GTalk even when they’re offline (the messages’ll be held for them).
    5) Get Gmail on your mobile phone with a rich app (not just slow Web pages).

    [Read more about these new gmail features]

    But what I have to share with you is even more deliciously glorious… especially for those of you who are on lots of mailing lists or who have boring (albeit perhaps well-meaning) friends who just won’t shut up.

    Friends, Romans, fellow GMail users… I introduce to you…

    MURDER!

    Oh wait, that’s not exactly right.  Officially, the new feature is called Mute Thread, or “Mute” for short.  Here’s how it works:

    THE OLD WAY:
    1) You’re reading some posts about the elections.
    2) You were once excited about reading this stuff.
    3) But at least one conversation is now on its 471th message.  You keep hitting Archive but the damn conversation keeps popping up every time someone makes a new post!
    4) You’re ready to tear out your hair.  The posters’ hair.  Your keyboard’s hair.  Er, keys.
    5) MAKE IT STOP!  MAKE IT STOP, PLEEEEEASE!

    THE NEW WAY:
    1) You get yet another annoying message in the same damn conversation that’s already been conversed to death.
    2) You press the ‘m’ key.  Unless a message is written *directly* to you (e.g., your name is in the TO spot), you’ll never see that message in your inbox again!

    In short, the Mute feature enables you to tell Gmail: “Archive this conversation AND all future posts in it… just have ‘em skip the inbox!”

    [See official Gmail info on Mute]

    I can think of only one downside to this feature at the moment:
    If you filter your discussion list mail into separate labels (say, “Prolific Politics List”) and already have those posts skip the inbox… then the M key will sadly have no effect.  It doesn’t remove labels, it just creates a “get out of inbox free”

    But that aside, I think this is a super-awesome feature, and one that—to my knowledge—is unique amongst major Webmail providers.

    So, go ahead, indulge in those high-traffic lists again.  And don’t hesitate to threaten any annoying poster, “Dude, if you write one more word about Rummie, you’re getting SO m’d!”

    DISCLAIMERS:  I work for Google.  I am not on the Gmail team.

  • Being under the microscope

    I’ve been at Google about four months, and it’s been a hell of a great ride so far.  I really need to write more about this later, but in a nutshell… my colleagues rock, the flexible and trusting environment is awesome, and I’m very excited about what I’m working on.

    However, I do have to admit to sometimes being a bit freaked out :o.

    I spend a good chunk of my morning reading relevant industry news and also thoughtful blogs from Webmasters and others all around the world.  I glean a lot of great ideas (and yes, sometimes also bugs) that I share with colleagues here at Google. 

    A few days ago, I came across a pretty untraditional note, and I thought, hey… wouldn’t it be kinda funny if I actually went ahead and mailed Al a Tylenol packet?  So I did.  I figured he’d get a chuckle, maybe share it with some friends or even post a quick update on his blog.

    I had no idea that something this silly would capture this much attention!

    Anyway, yeah, this little mailing was indeed sent on a whim from a random Googler (me!), and though I’m a bit shocked by the response, I’m glad that my letter ended up entertaining not only Al, but also lots of other people.

    Along with many others here at Google, I’m working on some very cool projects dealing with Webmaster communications.  But aside from all of that official stuff, I’m reminded that it’s clearly the little things now and then that give a human face to this company.  Not to mention that when one of us Googlers decides to be a bit wacky, it’s far from a private moment 😛

  • Super-speedy-search tip for Firefoxers! (search keywords)

    I love RottenTomatoes.com.  It’s one of the most useful and addictive movie sites I’ve found, right along with IMDB.com.  Now I can look up movies on either database in a snap by using a surprisingly little-known Firefox feature that lets you assign a keyword of your choice to any search on any site.

    I’ve set up my browser so that I can type “rt [moviename]” or “imdb [moviename]” in my Firefox addressbar and be whisked right to that movie’s page in RottenTomatoes or IMDB respectively.

    It’s easy to do!  Just go to your favorite site (movie or otherwise) in Firefox and right-click on a search bar on the page (e.g., where you’d normally enter in a movie to look up) and then select “Add a Keyword for this Search.”  You’ll then see something like this:

    Enter in any title you want in the first box (that’s what’ll show up in your bookmarks), choose a short but easy to remember keyword, and the URL should be filled in automatically for you.

    From then on, you can enter in stuff like “rt an inconvenient truth” (great movie, btw!) directly into your Firefox addressbar and save yourself the hassle of navigating to the RT homepage, then finding the search box, etc.

    * * *

    But what if you’d like to make use of such a handy feature at home and work (or on your personal desktop and laptop) and don’t want to set up such shortcuts multiple times?

    Google Browser Sync to the rescue! (insert standard disclaimer here… I work for Google, I don’t work on this particular product, I’m not paid to write this, yadda yadda yadda). It’s a super-nifty way of having your bookmarks, cookies, and other stuff (you choose!) automatically synchronized across all your computers. And yes, privacy-keen geeks, you can opt to have all of this stuff encrypted, too :-D. The downside: This extension causes my Firefox to load more slowly (sometimes taking 10-15 seconds), but I’m guessing that’s because I have a crapload of settings, extensions, bookmarks, etc. It’s still well worth the initial load-wait for me.

    * * *

    Anyway, I hope you find these tips helpful, and feel free to share any of your own Firefox tips below! 😀

  • I’ve joined Google

    A couple of months ago, I became a Googler.  Since my boss—Matt Cutts—has already so kindly introduced me on his blog, I feel this is probably a good time to say a few words about my new job 😀

    The short version:  I’m honored, humbled, a bit nervous, and yes, very happy.  As a lifelong geek who’s been excited about search and Google in particular for many years, it’s hugely fascinating to be experiencing new adventures from the “inside.”

    Okay, now for the longer version!


    What I’m doing at Google

    My main focus is on broadening communications between Google and Webmasters… learning as much as I can from both Matt and the Webmasters he chats with so amiably and then building upon this rapport.  Or, more colloquially, as it’s been joked around the office, my uber-challenging goal is to become a “MiniMatt.”  Though a colleague did note that a MiniMatt sounds like a scary cross between a convenience store and a diminutive vaccum cleaner.  Hmm.

    You’ll find me hanging out at Webmaster conferences and various geek gatherings, occasional replying to Google-related blog or forum posts, tackling some Webmaster-related e-mails, and undoubtedly popping up in other random places.

    I’ll also be a “Webmaster Advocate” inside the Googleplex.  I’ve seen firsthand that tons of folks here already eagerly read and appreciate Google- and search-related comments throughout the Web; I’ll be doing what I can to expedite concerns, bug reports, and other feedback to the right colleagues.

    I’m coming into this job with a lot of knowledge about search, Google, and communications, but I know I have a lot to learn and also much trust to earn.

    What my new job means for my blog

    I’m not sure yet.  For the time being, I’m going to generally maintain a separation between the personal and work spheres of my life.  This means that you’re likely to be disappointed if you subscribe to BLADAM expecting to read lots of juicy Googly tidbits.

    With that said, though, I do admire Robert, Jeremy, and, of course, my boss Matt and recognize that their work-related blogversations have very often educated, engaged, and entertained thousands.  So perhaps I’ll come up with a middle ground here—occasionally sharing my enthusiasm, useful Google tips, amusing Google observations, and so on—while avoiding topics likely to make my colleagues annoyed or uncomfortable.

    “So I have a question about my site…”

    Please, not here.  I’m enjoying tackling general and specific Webmaster issues every day at work… and my teammates and I are really, truly committed to opening up new channels of communication (like our Sitemaps tools and active Sitemaps GoogleGroup, for instance, plus MUCH more to come!).  But everyone needs a break from work now and then, so please respect my personal space here on the Web.  Thanks!

    With that said, I know that Matt got some outstanding feedback on Google Communications, and so I’d be nuts if I didn’t also invite you to share your Google Communication ideas below.  I’d also love to hear from you about your favorite bloggers who masterfully juggle work and non-work topics on their blogs; I could use some more role models in case I decide to go that route eventually :-D.

    *  *  *

    Anyway… to you faithful BLADAM readers who’ve stuck with me during all my bloggily dry and/or boring spells, thank you.  To you new readers, welcome!  It’s a pleasure to have you here, and—as always—I look forward to your comments.  Now I’m heading offline to go celebrate my birthday weekend! 😀

  • Browser toolbar creators are missing one of the simplest, most useful options

    Bookmarks.  Favorites.  Most of us save a list of sites we often visit or want to re-find again… either by adding them as a Bookmark in Firefox or as a Favorite in Internet Explorer or even adding the site to our online list residing on del.icio.us or Spurl, and so on.

    Also, lots of us have browser toolbars by Yahoo! or Google or other folks.  Unfortunately, there’s a huge disconnect here.

    I visit Salon.com regularly.  Same with Google News, SlickDeals, and many other sites.  In Firefox, it’s very easy to assign a shortcut to access any one of my favorite sites; for instance, I can type sd into my Firefox address bar and be immediately whisked to SlickDeals.net.  Even cooler, I can type gns lindy hop and instantly be brought to the search results page of Google News that shows me if there are any recent articles about Lindy Hop.

    The downside?  If I want to use any of these shortcuts on other computers (at a friend’s place, at work, when visiting my parents), I have to somehow copy over my Firefox preference files over via a thumbdrive or whatnot.  Or, if they don’t have Firefox, I’m screwed. 

    This is where browser toolbars come in—or, rather, where they SHOULD come in.

    In a nutshell, ALL the major toolbars should—when I’m logged in to my Passport or Google or Yahoo account or whatever—automatically let me…

    1) Bookmark and assign a shortcut keyword for any site (e.g., msbc for http://microsoft.blognewschannel.com/). 
    Thereafter, I should then be able to type that shortcut into the toolbar search box and immediately be whisked off to that site.

    2) Add a search shortcut by right-clicking on any search box of any site and choosing a shortcut keyword, just like I can do in 10 seconds on Firefox today. 
    For instance, I should be able to easily make amzs creative zen immediately search Amazon for any product with the words creative zen in them.

    *  *  *

    IMHO, this request is both relatively easy to implement and capable of significantly simplifying the online lives of lots of people.  I honestly believe that the first major company to add this feature to their toolbar is likely to have a significant competitive advantage (“Jump to your favorite pages in a jiffy and do fast handy searches… no matter what computer you’re on!”) *and* increased penetration (e.g., if have all my bookmarks via my Google account and I’m visiting my parents who don’t have the Google Toolbar installed on their computer, I may just go ahead and install it for them so I can easily access my bookmark shortcuts :D)

    It’s not like this would require a huge overhaul for the majors, either.  I know that Yahoo!, for instance, already enables people to bookmark pages from their toolbar.  And what a great complement to Yahoo’s My Web 2.0 this would be, eh?!

    *  *  *

    Do you think this feature set would indeed be massively popular?  Or is it instead just something a geek like myself could love?  Your thoughts…?

    *  *  *

    EDITED on January 25, 2006 to add:
    Whoops!  It looks like I overlooked the fact that Yahoo! in fact already does exactly what I’ve outlined above! :O

    Specifically, at least when signed in, you can type an exclamation mark immediately followed by a shortcut and VOILA!  For instance, !ebay canon sd550 brings you directly to the search results listings   page for that camera on ebay.  Additional, you can create your own custom shortcuts.  As a bonus, this works:
    – from the regular address bar (if you’ve set Yahoo! as your default search engine)
    – from the Yahoo! search box on Yahoo’s site.
    – from the Yahoo! toolbar.

    My only quibble?  An exclamation mark is an annoying character to use to indicate a shortcut search, since it requires the use of the shift key (one extra keypress… it adds up!) *and* it’s located on different places depending on your keyboard type (internationally).  I think it’d be better if folks could specify their own shortcut-indicator key.

    Still, this is quite a cool offering from Yahoo!, and thanks to the little byrdie (who wishes to remain anonymous) who let me know about this over e-mail.  Oh, and apologies for overlooking this feature initially!  Google, MSN… you have some catching up to do here ;-).

    Lastly, here are more details on the Yahoo! Open Shortcuts feature.

  • Well-reviewed movie "Waterborne" now available free on Google Video

    I haven’t had a chance to watch more than the first few minutes of this film, but Waterborne has been generally well-reviewed… and you can watch it for free either below or directly on Google’s site through January 15, 2006.

    Rather than spoil even part of the plot, I’ll instead invite you to begin watching it now without preconceptions, with a note that it’s a serious film focusing on characters rather than explosive action.

    Beyond this particular film, what fascinates and excites me about Google’s video offering—despite generally wide critical raspberries—is that it can serve as a fabulous equalizer.  The key problems with getting great independent and foreign films seen by larger audiences aren’t just associated with marketing and word of mouth, but rather distribution.  Just as Google AdWords (and, before it, GoTo.com) presented a revolutionary way for Mom’n’Pop outfits to reasonably compete with BigCos, Google Video will provide market access to low(er) budget films… in this case, literally FREE distribution.  And then when some random Joe in Manhattan gets genuinely excited about a particular quality (or just frickin’ hilarious :D) production, he can indirectly cause that film to gain enormous market awareness by simply posting about it on his LiveJournal and linking to the Google Video, causing a chain reaction (remember the numa numa video?:-) And hey, can anyone even find the original anymore?!  But I digress!)

    *  *  *

    But how will this actually make money for the film producers?

    – Pay-per-download
    For instance, while Waterborne is free to stream and watch online for a week, it’s then $4 to download.  With this film, thanks to the openness of its producers, purchasers will actually OWN their copy and have the practical and legal options of burning it to DVD, watching it on their iPod, etc.  This can be a win-win situation; whereas early adopters and those with more time than money can make sure to watch it for free, others will help fund the film by purchasing unfettered downloads.  Alas, not all content producers are so wise and thoughtful towards consumers; the bulk of groups charging for video on Google Video now are placing some DRM (Digital Rights Management) restrictions on their files, so they’ll self-destruct after 24 hours or be uncopyable to a portable video player, etc.  Hopefully they’ll eventually see the light, however.

    – Related sales
    T-shirts.  Actual DVDs in jewelboxes.  Sequels.  Toys or other similar merchandise.  Soundtracks via Napster or Magnatune or Amazon.com.

    – Long-term career growth
    Unknown artists can perhaps become bigger household names, garnering big studio money later on.

    Other ideas?  Your thoughts…?

    *  *  *

    Hat tip to Inside Google for reporting this and other interesting Google video tidbits.

  • Click-to-call is the next big thing in Web advertising… but with a twist

    I just read on Darren’s Problogger.net site (via Threadwatch) that Google is testing out a pay-per-call feature in its AdWords program.

    The way it works (so far in testing) is that Google places a little phone icon next to specific trial text ads where text AdWords ads are normally placed on the righthand side of Google search results pages.

    When someone clicks on the phone icon, they get a call from Google and Google then connects them to the advertiser free of charge… of course, charging the advertiser an amount up to their max pay-per-call bid price.

    IMHO, though, this is one layer away from being humungously useful to advertisers. As it’s currently implemented, I think a lot of folks (like me!) would be apt to read the small text ad, click through to the site, and then decide whether to call the company from *there* or not.

    And by that point, there’s no easy way for the advertiser to know that I came via AdWords… which means that it’s basically flying under the ROI radar. This may not seem like a horrible problem, but let me tell you… for some advertisers (like one of my clients, who spends over $150,000 a month on AdWords alone!), it’s quite painful to wonder whether that cost-per-lead is unduly inflated because lots of customers are calling in their high-ticket orders rather than placing them on the company’s Web site directly. With the latter, this client can see the conversions via Google’s conversion tracker. With the former, the best the client can do is ask the purchaser “Where did you hear about us?” and 9 times out of 10, the person will say “Um, somewhere on the net” or maybe even “Google” but they’ll hardly know whether they spotted this firm via a natural or AdWords listing!

    * * *

    So here’s my idea: One of these companies… Google, Yahoo!, or Microsoft (with its Ad Center, not yet released in the U.S.) should implement a special javascript code that displays — on the advertiser’s site! — a tailored-per-client toll-free number when the referrer is a ad-click from Google, Y! or Microsoft. If the visitor isn’t from one of their respective PPC programs, then the javascript code would default to simply showing the company’s own default toll-free number.

    And one of the coolest things about this is that it’d be VERY hard to game or click-fraud. If the engine set, for instance, a minimum call length before charging (say, 15 seconds), you’re not going to get random “calling farms” in India making 16 second calls, IMHO :-).

    Of course, really cheap-ass companies participating in the program could say “Oh, hi! Let me quickly get your number and call you back…” but — especially when high-ticket items or subscriptions are at stake — I don’t think such behavior is likely. The annoyance of that would likely offset too much potential revenue from customers.

    * * *

    From at a technical perspective, I think this would be pretty easy to do. I understand that there might be some referrer-acknowledgement issues (e.g., people surfing in high-paranoid mode with referrer stuff turned off), but on the whole, I can imagine that advertisers would be willing to pay a premium for a visit + call… and consumers would be well-served, too.

    What are your thoughts on this? Am I missing a key problem here?